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• In the iOS app: tap the person icon at the top right of Today → Delete account, then confirm.
• On the website: sign in, then Profile → Delete account (athletes) or Account → Delete account (coach), then confirm.

Deletion happens straight away and can’t be undone. It removes your account and all your data, including your logs, times, videos and your Polar and Garmin connections. Workouts in Apple Health stay on your device. The privacy policy has the full details.

• In the iOS app: tap the person icon at the top right of Today → Stop importing.
• In the Health app: tap your profile picture or initials at the top right, then under Privacy tap Apps, choose The Pack and turn off what it can read.

Stopping imports doesn’t remove workouts that were already imported. To have those removed, email us or delete your account.

• On the website: sign in, open Profile → Connected Devices and tap the disconnect button (the unplugged icon) next to Polar or Garmin.

The Pack deletes its copy of your Polar or Garmin access and stops importing. Data that was already imported stays in your training history unless you ask us to remove it or delete your account. You can also remove The Pack from your Polar Flow account settings.

1. On the website’s sign-in page, choose Forgot password?
2. Enter the email you signed up with. We’ll email you a link.
3. Open the link on the same device and in the same browser, then choose a new password.
4. Use the new password to sign in, on the website and in the app.

No email after a few minutes? Check your spam folder and try again, or email us.

Read the privacy policy to see what we collect, who can see it, and your rights.